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Sim D'Hertefelt is a freelance architect of interactive ICT applications, such as websites, e-newsletters, intranet, software, presentations, multimedia... He transforms requirements and needs of all stakeholders, such as project sponsors, users, developers and administrators into unambiguous specifications for innovative ICT solutions.

What does the interaction architect do?

  • Project definition and management: translating strategy into an ICT project plan, setting up project organisation and development process, documenting the business case and conditions, project execution follow-up and reporting, coaching the project team, quality and conformity control...
  • Functional analysis and design: requirements and needs analysis, user analysis, task analysis, use case modeling, logical data modeling, object modeling, sitemaps...
  • Interaction and information design: interactive concept design, storyboards, wireframe prototypes, page templates...
  • Copywriting and documentation: creative and technical writing for interactive systems, screen labels, content, user documentation, operational procedures, project plans, calls for proposals...

What distinguishes the interaction architect?

  • Human-centered The human factor is crucial to the success of ICT projects. Failing usability of the end product, or lack of collaboration in a multi-disciplinary team are human problems that can threaten the return-on-investment of a development project. The interaction architect takes into account the human factor by applying human-centered techniques, such as usability testing, brainstorm sessions, interviews, focus groups, workshops...
  • Innovative and creative Most ICT projects are not only about solving technical problems. They are also innovation processes that require new ways of working and communicating from clients, suppliers, back-office personnel and other stakeholders. By treating ICT project as innovation processes rather than just technological problem solving, the interaction architect can propose surprisingly effective and efficient solutions. He explicitly allows creativity to play its role in the development process.
  • Methodological and documented The one and only development method does not exist, but a methodological approach is a requirement for a successful ICT project. Every project requires its own approach because every organization is different and because every project has its own set of goals. But there are returning values: clear and explicit goals, proper planning and result orientation, involvement of stakeholders into the process, efficient project documentation... The interaction architect not only provides for structure in the end result, but also in the design and development process.

What software does the interaction architect use?

Besides the usual Microsoft Office applications, he uses specialized software & tools for modeling, design, prototyping, planning...

  • Adobe Photoshop (graphical and web design)
  • EnterpriseArchitect (requirements engineering, UML modeling, CASE-tool)
  • HTML, Javascript, DOM, CSS (wireframe prototyping, web development)
  • Macromedia Dreamweaver MX (wireframe prototyping, web design)
  • Microsoft Project (project planning)
  • Microsoft Visio (UML modeling, workflow modeling, sitemaps, data modeling)
  • MindManager (brainstorming, documenting meetings...)

Why Sim D'Hertefelt as interaction architect?

  • Experience since 1996 as an analyst, designer, copywriter and usability consultant on ICT projects for banking, industry, telecom, government, airlines, automotive... He has observed hundreds of users during usability tests. He knows their strengths and weaknesses and how best to adapt your design to them.
  • Education in Human-Computer Interaction, technical and creative writing, ICT project management, object-oriented analysis & design and social sciences. This allows him to bridge the gap between human needs and technological possibilities.
  • Multi-disciplinary attitude that allows him to effectively work together with experts from totally different backgrounds.

 

Read more about Sim's current activities: Copywriting by Kwintessens | Information architecture by Kwintessens (in Dutch)